Ask Dr. Karen - March Dear Dr. Karen, Can a restaurant manager be popular and still effective? M Dear M, It’s vital that a restaurant manager have some daily guidelines, or rules, that his staff must follow. Therefore, he can be friendly but not “friends” with the staff. A supervisory distance helps to enforce the rules consistently and fairly. Think of your self as a wise guide. Sample of the rules: 1- Show up to work on time. 2- Be polite, even under pressure. 3- Keep all work surfaces orderly and as clean as possible. Kind regards, Dr. Karen